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Fire & Water - Cleanup & Restoration

Basement floods in Decatur, IL

5/23/2017 (Permalink)

Estate items in a flooded basement

On Monday, May 1st, Mary and George woke up to find several inches of  water in their basement due to sump pump failure.  By 8:30am, SERVPRO of Decatur/Forsyth was on site. The basement was home to George's train, as well as many sentimental items.

The office sent four staff members to quickly transfer contents to the homeowners garage, "they were organized, careful, and considerate of our belongings."

The flooded basement contained sentimental estate items of Mary's late mother. Mary and George were very concerned that the items that were moved were handled with care.

"Everyone at SERVPRO of Decatur/Forsyth was professional, friendly, and courteous.  Thank you so much for your hard work. I have been recommending SERVPRO of Decatur/Forsyth to everyone who may need your help."

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