How good is our SERVPRO Team?

3/27/2018 (Permalink)

What an awesome testament to how great our SERVPRO team truly is!

SERVPRO of Decatur/Forsyth received an emergency call about a flooded basement.  It was similar to calls we have received before yet had some unique facets to it as well.  As SERVPRO arrived at the homeowners location we discovered a beautifully well done finished basement that was saturated by water from the steps down.  Almost everything was affected:  drywall, concrete, carpeting, tile, laminate flooring, antique furniture, and a custom made pool table and gorgeous bar.  A nightmare you can imagine if you are a homeowner such as this one.  We quickly shifted into gear working to save and restore as much as we possibly could.  Per Jim and Judi Humphrey in a thank you letter they stated “The speed, efficiency and professionalism of your response to our flooded basement was truly impressive.”  “Everyone was very responsive to our needs and worked hard to mitigate every issue.”  One satisfied client story after another is SERVPRO of Decatur/Forsyth’s never ending goal!